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Shipping information

All orders placed from 11/1/2021 through 12/7/2021 have until January 7th, 2022 to return or exchange an order. After 12/7/2021 the normal 30-day window will go back into effect. Read more details on return policy below.

Due to high demand with shipping carriers, there may be a 1-2 day delay in shipping times through the holiday season. Standard shipping cutoff time for Christmas delivery is December 13th on in stock items.

Thank you for your purchase. Your regular mail shipping order will arrive within 7-10 business days and you will receive a confirmation email once it’s been processed. Expedited service is available!  feel free to contact us with any special delivery notes or concerns.

PLEASE NOTE: We ship all U.S. orders via USPS. If there are any problems with the method of shipping please contact customer service here.

For International shipping, your order will arrive within 7 – 14 business days.  In some countries and regions, you may be liable to pay additional Customs/Duties and taxes so please check with your local customs office.

You will get a shipping confirmation email with a tracking number once your order ships. Please check your spam folders for these as they sometimes end up there. We appreciate your patience and understanding.

Happy Gardens is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Nor responsible for packages delivered incorrectly or lost due to incorrect shipping information provided by a customer.  

Refitflo is not responsible for shipping delays which are beyond its control. If your package does not arrive within the time frame specified above, please contact us with your order number via our contact form here.