Returns and exchanges are gladly accepted within 30 days of order fulfillment! Items must arrive back in their original condition and each must have all original hang tags and hygienic liners (for swim) still attached (no exceptions). Items that are not returned in their original condition will have an additional $10 damage/cleaning fee deducted from the refund total.
Exchanges for different size or item – Free Shipping on all Exchanges
While your original shipping fees are non-refundable, we do offer FREE shipping on all exchanges within the USA via a prepaid shipping label.
We ABSOLUTELY RECOMMEND you reach out to our ONLINE CHATteam for any recommendations — our customer service team is made up of our actual STORE stylists here in the States. They would be happy to help you find a fit and style that you will love.
GO TO RETURN/EXCHANGE PORTAL
Return for Refund
Items sent back for a refund will be charged a flat processing fee of $8. This fee will also include your return shipping label. All refunds are processed back to the original form of payment.
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Sale Items and Other Stuff
Items purchased with a discount higher than 30% (sale or coupon code) or as FINAL SALE may not be returned or exchanged. Gift cards can not be returned or exchanged.
Gift Cards and Contest Winners
If you have won a giveaway please allow up to 14 days for your order to be processed. All prizes sent are exempt from being returned, exchanged or re-sold. We do not permit or send contest prizes to any accounts or persons associated with competitors or reselling.
To start a return or exchange and get your return shipping label, click here to access our return/exchange portal link below:
GO TO RETURN/EXCHANGE PORTAL